Pinsight

Pinsight

  • Hiring
  • Development
  • Succession
  • Virtual Assessment Center
  • Resources
  • Get Started
  • Sign In
Back to Knowledge Base home
User Type
Admin, Assessor, Participant
Product
Virtual Assessment Center
Tags
add-ons, bandwidth, browser settings, cookies, firewall settings, javascript, operating system, OS, plug-ins, resolution, set-up, system settings, system setup, technical requirements, technology requirements, troubleshooting

Pinsight Technology Requirements

(Applicable users: admins, participants, assessors)

Please contact your network administrator to ensure the following technology requirements have been met.

TopicMinimal Requirements“How To” Links
Firewall SettingsEnsure *.pinsight.com and *opentok.com have been added to the firewall’s white list.

The video calls require OpenTok, which has a minimum requirement that TCP port 443 is open. Some firewall/proxy rules only allow for SSL traffic over port 443. You will need to make sure that non-web traffic can also pass over this port.
Browser (recommended)Google Chrome 81+
Firefox 75+
Chromium Microsoft Edge 80+

Note: For optimum system performance, periodically check for browser updates.
Note: Please add app.pinsight.com to your trusted site list.
Note: Internet Explore and Safari are not supported
How to check browser version?

How to update your Chrome browser?

How to update your Firefox browser?

How to update your trusted sites list?
Bandwidth RequirementsVideo: 300 kbps (recommended lowest level)
Audio: 50 kbps (recommended lowest level)

Hard-wired internet connection is highly recommended.
How to determine internet connection speed?
JavaScript and CookiesJavaScript enabled
Cookies enabled
How to enable JavaScript?

How to enable Cookies?
Plug-ins and Add-onsDisable all plug-ins and add-ons during the simulationHow to disable add-ons and plug-ins?
Operating SystemWindows XP or newer
Macintosh: OS X
How to determine my operating system?
ResolutionMonitor resolution should be set to 1024×768How to check your resolution in Windows?

How to check your resolution on a Mac?

Other Helpful Articles

Virtual Assessment Center

Setting Up Your System

Keep Reading

Pinsight

Our Platform

  • Leader Hiring
  • Leader Development
  • Succession

Company

  • About Us
  • Data Security

Resources

  • Knowledge Base
  • Blog
  • Publications
  • Success Stories
  • Webinars/Events

Get Started

  • Consultation
  • Sign In
  • Customer Support
Copyright Pinsight 2021
  • Data Security and Privacy

We use cookies on our website. If you continue browsing our website, you agree to the use of cookies. See our Cookie Policy to learn more about how we use cookies.

Pinsight
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.