FAQ – I can’t see the Send button when sending an email message.

NOTE: Email messages automatically save, there is no need to click a save button, but you can confirm by checking to see the message in the Drafts folder
Refresh your browser (Control F5 on a PC or Command R on a Mac).
If refreshing does not solve the problem, open a new Incognito window in Google Chrome or a Private Browsing window in Firefox. To do this via Chrome or Firefox do the following:
- Go to Chrome settings (3 stacked dots in the upper right corner), click New incognito window and type app.pinsight.com in the URL address bar and enter your login credentials.
- Go to Firefox settings (3 stacked lines in the upper right corner), click New Private Window and type app.pinsight.com in the URL address bar and enter your login credentials.
If the problem persists, hold down the Control button and the plus or minus sign (+ or -) at the same time to increase or decrease your screen resolution. You can click Control and the number 0 (Ctrl + 0) to reset the browser screen resolution.
Lastly, minimize your Notes window and/or the Chat support window.

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