“Need better leaders? Send them to training,” seems to be the prevailing philosophy in organizations. It’s as if leaders miraculously emerged from the training room changed forever. Anyone who’s tried dieting or quitting smoking knows that change takes serious time and effort. And so it should come as no surprise that classroom-based leadership training is a complete waste of everyone’s time and the organization’s money. On average only 10% of training actually transfers to the job (Smith-Jentsch et al., 2001)!


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