Confirm IT requirements. Check computer set-up. Watch video tips before the simulation. Review FAQs.
Complete these five steps BEFORE your simulation experience.
You will need: desktop or laptop with hard-wired internet connection (disable wireless access), webcam, microphone, speakers, Microsoft Word and PowerPoint.
Pinsight® will automatically conduct an IT compliance check on your computer before scheduling your simulation. This will ensure your system is properly set up. Please note, this check will appear again each time you access Pinsight® from a different computer.
After you are scheduled, please be sure to fully prepare. Study background documents about the fictitious company and practice using the Pinsight simulation platform. Contact us immediately if you run into any issues.
You can fix 99% of technical issues by:
You can find answers to most of your questions below.
Complete these five steps BEFORE inviting participants.
Please coordinate with the client's IT department to ensure compliance with Pinsight's IT Requirements. Download the IT Requirements document and have the IT department sign off on it.Download IT Requirements
Participants will need: desktop or laptop with hard-wired Internet connection (disabled wireless access), webcam, microphone, speakers, Microsoft Word and PowerPoint.
Pinsight® will automatically conduct an IT compliance check on each computer before participants are able to schedule their simulation.
Test system set up on a typical participant computer by running the Pinsight Doctor.Run Pinsight Doctor
Run a demo simulation on a typical participant computer. Ensure that the basic functionality (accessing my files, sending emails, leaving voicemail messages) is working.Access Simulator Demo
If participants contact you with technical issues, you can fix 99% of them by:
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