Knowledge Base
Start by selecting what type of Pinsight user you are so we can help you find some answers.
Participant
Participants go through the virtual assessment center experience and use The Pinsight App to develop their skills.
Admin
Admins manage and perform system actions for users under their partner or client account umbrella.
Stakeholder
Stakeholders are able to view and download participant reports shared with them by an admin.
Assessor
Assessors perform live role-play calls with participants and score assigned assessment exercises.
Featured Articles
How to Access Participant Reports as a Stakeholder
(Applicable users: stakeholders) Overview As a stakeholder account holder, you have access to participant analytics reports that have been shared with you by a platform admin….
How to Access Your Report(s)
Manually Scheduling Assessments
Assessor Scheduling
Manually Rescheduling Assessments
All Articles
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Your Assessment Experience
Manually Rescheduling Assessments
Manually Scheduling Assessments
How to Use the Customize Module – Adding the English Version
How to Access Your Report(s)
How to Use the Customize Module – Adding Language Versions
How to Access Participant Reports as a Stakeholder
How to Use The Pinsight App
Assessor Scheduling
FAQ – Quickly search for information in the simulator
How to Add/Edit a Narrative Report Summary
Custom Branding for Partners and Clients
Setting Up Your System
How to Access Participant Reports as an Admin
Pinsight University Automatic Translation
How to Access Participant Reports as an Assessor
How to Share a Participant’s Report
FAQ – Can I print the PDF documents in the My Files section of the simulator dashboard?
FAQ – The role-play video call time is wrong in my simulator calendar
FAQ – Can I send a calendar meeting request in simulator dashboard?
FAQ – I zoomed too far in or out of the simulator
FAQ – I am in my live simulation and I can’t answer my incoming video call.
Simulation Checklist & Instructions
FAQ – How much time should I spend preparing for the simulation?
How to Edit Your Assessor Profile
FAQ – I can’t see the Send button when sending an email message.
Navigating and Using the Assignments Tab
FAQ – The font on the documents in the My Files section is too big/small.
Where to Find Role-Play Instructions and Other Simulation Resources
Pinsight Technology Requirements
- Admin |
- Assessor |
- Participant
