Knowledge Base
Start by selecting what type of Pinsight user you are so we can help you find some answers.
Participant
Participants go through the virtual assessment center experience and use The Pinsight App to develop their skills.
Admin
Admins manage and perform system actions for users under their partner or client account umbrella.
Stakeholder
Stakeholders are able to view and download participant reports shared with them by an admin.
Assessor
Assessors perform live role-play calls with participants and score assigned assessment exercises.
Top Participant Articles
Simulation Checklist & Instructions
Welcome Congratulations on being selected to complete the Pinsight® virtual simulation. We hope you enjoy the experience. During the the timed live simulation, you will play…
Your Assessment Experience
How to Use The Pinsight App
How to Access Your Report(s)
FAQ – How do I start my live simulation?
Search All Articles
Featured Articles
How to Use the Customize Module – Adding the English Version
Overview Customize allows you to take an existing simulation (i.e., Manager Level – Ibisco, Every Leader – Digiteam, etc.) and change some of the output (i.e.,…
How to Use the Customize Module – Copying
Manually Scheduling Assessments
Assessor Scheduling
Pinsight Technology Requirements
All Articles
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Your Assessment Experience
How to Use The Pinsight App
Manually Scheduling Assessments
FAQ – Quickly search for information in the simulator
How to Use the Customize Module – Adding the English Version
Manually Rescheduling Assessments
How to Use the Customize Module – Adding Language Versions
How to Access Your Report(s)
Simulation Checklist & Instructions
How to Add/Edit a Narrative Report Summary
How to Access Participant Reports as a Stakeholder
How to Score an Assignment
Pinsight Technology Requirements
- Admin |
- Assessor |
- Participant
Pinsight University Automatic Translation
Assessor Scheduling
Setting Up Your System
How to Use the Pinsight App – My Priorities Screen
Custom Branding for Partners and Clients
How to Access Participant Reports as an Assessor
FAQ – Can I print the PDF documents in the My Files section of the simulator dashboard?
FAQ – I am in my live simulation and I can’t answer my incoming video call.
FAQ – I can’t see the Send button when sending an email message.
How to Access Participant Reports as an Admin
FAQ – The font on the documents in the My Files section is too big/small.
FAQ – How much time should I spend preparing for the simulation?
How to Share a Participant’s Report
Where to Find Role-Play Instructions and Other Simulation Resources
FAQ – The role-play video call time is wrong in my simulator calendar
FAQ – Can I send a calendar meeting request in simulator dashboard?
FAQ – How long will my simulation last?
FAQ – I zoomed too far in or out of the simulator
How to Edit Your Assessor Profile
How to View and Download Follow-Up Assessments in Analytics
How to Invite a Participant to a Follow-Up Assessment
How to Invite Users to the Platform
FAQ – How do I access the Microsoft software tools referred to in the simulation?
How to Export Analytics Data in an Excel Spreadsheet
FAQ – Why am I not receiving email responses?
How to Assign The Pinsight App to a Participant
How to Search by Tags
- Admin |
- Assessor |
- Stakeholder
FAQ – How do I start my live simulation?
How to View and Manage Follow-Up Assessments in User Management
How to Set up Your Calendar
FAQ – Can I go in and out of the simulator dashboard?
How to Add Identification Numbers to Participant Accounts
FAQ – Can I adjust the size of the documents in the My Files section?
FAQ – My profile picture won’t upload
FAQ – Can I go in and out of the simulator dashboard during practice mode?
How to Switch Roles
- Admin |
- Assessor |
- Participant |
- Stakeholder
How to Compare Participants in Analytics
- Admin |
- Assessor |
- Stakeholder
How to Use the Filter in Analytics
- Admin |
- Assessor |
- Stakeholder
