Knowledge Base
Start by selecting what type of Pinsight user you are so we can help you find some answers.
Participant
Participants go through the virtual assessment center experience and use The Pinsight App to develop their skills.
Admin
Admins manage and perform system actions for users under their partner or client account umbrella.
Stakeholder
Stakeholders are able to view and download participant reports shared with them by an admin.
Assessor
Assessors perform live role-play calls with participants and score assigned assessment exercises.
Featured Articles
How to Access Participant Reports as a Stakeholder
(Applicable users: stakeholders) Overview As a stakeholder account holder, you have access to participant analytics reports that have been shared with you by a platform admin….
How to Access Your Report(s)
Manually Scheduling Assessments
Assessor Scheduling
Manually Rescheduling Assessments
All Articles
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Manually Rescheduling Assessments
Your Assessment Experience
How to Use the Customize Module – Adding the English Version
Manually Scheduling Assessments
How to Access Your Report(s)
How to Use the Customize Module – Adding Language Versions
How to Access Participant Reports as a Stakeholder
Assessor Scheduling
How to Use The Pinsight App
How to Add/Edit a Narrative Report Summary
FAQ – Quickly search for information in the simulator
Custom Branding for Partners and Clients
Pinsight University Automatic Translation
How to Access Participant Reports as an Admin
Setting Up Your System
How to Access Participant Reports as an Assessor
How to Share a Participant’s Report
FAQ – How much time should I spend preparing for the simulation?
FAQ – Can I print the PDF documents in the My Files section of the simulator dashboard?
FAQ – Can I send a calendar meeting request in simulator dashboard?
FAQ – I zoomed too far in or out of the simulator
FAQ – The role-play video call time is wrong in my simulator calendar
FAQ – I can’t see the Send button when sending an email message.
How to Edit Your Assessor Profile
Where to Find Role-Play Instructions and Other Simulation Resources
FAQ – I am in my live simulation and I can’t answer my incoming video call.
FAQ – The font on the documents in the My Files section is too big/small.
Navigating and Using the Assignments Tab
Simulation Checklist & Instructions
FAQ – Can I go in and out of the simulator dashboard?
FAQ – How long will my simulation last?
FAQ – How do I access the Microsoft software tools referred to in the simulation?
Export Participant Analytics Data in an Excel Spreadsheet
How to Set up Your Calendar
FAQ – Why am I not receiving email responses?
Pinsight Technology Requirements
- Admin |
- Assessor |
- Participant
